SHIPPING POLICY

Effective Date: June 21, 2026

At Finder's Frenzy, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy outlines how orders are processed, shipped, tracked, and delivered when purchases are made through https://findersfrenzy.com.

By placing an order with Finder's Frenzy, you acknowledge and agree to the terms outlined in this Shipping Policy.

1. ORDER PROCESSING

All orders are subject to review and verification before shipment.

Orders are typically processed within 1–5 business days after payment has been successfully authorized and received.

Processing time may include:

  • Order verification

  • Quality assurance checks

  • Inventory confirmation

  • Packaging preparation

  • Shipment coordination

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, promotions, holidays, product launches, or unforeseen operational circumstances, processing times may be extended.

Customers will be notified of significant delays whenever reasonably possible.

2. SHIPPING DESTINATIONS

Finder's Frenzy currently ships to multiple countries and regions where delivery services are available.

Shipping availability may vary depending on:

  • Customer location

  • Carrier service coverage

  • Customs restrictions

  • Product limitations

  • Regional regulations

We reserve the right to decline shipment to certain destinations where delivery is unavailable, restricted, or considered high risk.

3. ESTIMATED DELIVERY TIMES

Estimated delivery times are provided as a general guideline only.

Typical delivery windows are:

Domestic Deliveries

Estimated delivery:
3–12 business days

International Deliveries

Estimated delivery:
7–20 business days

Actual delivery times may vary due to factors beyond our control, including but not limited to:

  • Customs clearance procedures

  • Carrier delays

  • Severe weather conditions

  • Transportation disruptions

  • Public holidays

  • Security inspections

  • High seasonal demand

Delivery estimates should not be considered guaranteed delivery dates.

4. SHIPPING COSTS

Shipping charges are calculated and displayed during checkout where applicable.

Shipping costs may vary based on:

  • Delivery destination

  • Package size

  • Package weight

  • Shipping method selected

  • Promotional shipping offers

From time to time, Finder's Frenzy may offer free shipping promotions. Such promotions may be subject to minimum purchase requirements, geographic limitations, or other conditions disclosed at the time of the offer.

5. ORDER TRACKING

Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information where available.

Tracking updates are provided directly by the shipping carrier.

Please note:

  • Tracking information may take several business days to update.

  • Carrier systems occasionally experience delays in reporting movement.

  • Tracking events may not appear immediately after shipment.

Customers are encouraged to monitor their tracking information regularly.

6. MULTIPLE SHIPMENTS

Certain orders may be shipped in multiple packages.

This may occur when:

  • Products are sourced from different fulfillment centers.

  • Items become available at different times.

  • Package size limitations apply.

  • Inventory is distributed across multiple locations.

In such cases, customers may receive separate tracking numbers and deliveries.

Additional shipping charges will not be incurred unless explicitly stated during checkout.

7. CUSTOMS, DUTIES, AND IMPORT FEES

International shipments may be subject to:

  • Customs duties

  • Import taxes

  • Value-added taxes (VAT)

  • Brokerage fees

  • Government-imposed charges

These charges are determined by local authorities and are the sole responsibility of the customer.

Finder's Frenzy has no control over customs processes or associated fees and cannot predict the amount of such charges.

Failure to pay customs fees may result in delayed delivery, returned shipments, or order abandonment.

8. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing complete and accurate shipping information at the time of purchase.

Finder's Frenzy is not responsible for delivery issues arising from:

  • Incorrect addresses

  • Incomplete addresses

  • Missing apartment numbers

  • Invalid postal codes

  • Incorrect recipient information

If an address error is identified, customers should contact us immediately at:

contact@findersfrenzy.com

While we will make reasonable efforts to assist, address changes cannot be guaranteed once an order enters processing or shipment.

9. LOST, DELAYED, OR STOLEN PACKAGES

Finder's Frenzy is not liable for delays caused by shipping carriers, customs authorities, weather events, or circumstances beyond our control.

If a package appears lost, customers should:

  1. Verify the shipping address provided.

  2. Review tracking information.

  3. Contact the shipping carrier.

  4. Contact our support team.

Packages marked as "Delivered" by the carrier are generally considered successfully delivered.

Finder's Frenzy cannot guarantee reimbursement for packages reported as lost or stolen after confirmed delivery; however, we will evaluate each case individually and attempt to assist where possible.

10. UNDELIVERABLE OR RETURNED PACKAGES

Orders returned due to:

  • Incorrect address information

  • Failed delivery attempts

  • Refused delivery

  • Unclaimed packages

may be subject to additional shipping charges for reshipment.

If a returned package cannot be reshipped, a refund may be issued less any applicable shipping, handling, return, or carrier fees.

11. SHIPPING DELAYS

Although we strive to meet all estimated delivery timelines, delays may occur.

Delays can result from:

  • High seasonal demand

  • Inventory shortages

  • Carrier disruptions

  • Customs inspections

  • Weather events

  • Public emergencies

  • Supply chain interruptions

Finder's Frenzy shall not be held liable for delays resulting from circumstances beyond our reasonable control.

12. RISK OF LOSS

Ownership and risk of loss for purchased products transfer to the customer upon delivery to the shipping carrier or upon delivery to the shipping address, as permitted by applicable law.

Customers assume responsibility for safeguarding delivered packages.

13. SHIPPING RESTRICTIONS

Certain products may be unavailable for shipment to specific regions due to:

  • Regulatory restrictions

  • Carrier limitations

  • Import regulations

  • Product-specific requirements

Finder's Frenzy reserves the right to restrict shipment of any product to any location at its sole discretion.

14. FORCE MAJEURE

Finder's Frenzy shall not be responsible for shipping delays, failures, or interruptions caused by events beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics

  • Labor disputes

  • Government actions

  • Transportation interruptions

  • Internet outages

  • Supply chain disruptions

In such circumstances, fulfillment timelines may be adjusted without liability.

15. POLICY MODIFICATIONS

Finder's Frenzy reserves the right to modify, update, or revise this Shipping Policy at any time.

Any changes become effective immediately upon publication on the Website.

Continued use of the Website following such changes constitutes acceptance of the updated policy.

16. CONTACT INFORMATION

If you have questions regarding shipping, delivery, or order tracking, please contact us:

Finder's Frenzy

Website: https://findersfrenzy.com

Email: contact@findersfrenzy.com

Effective Date: June 21, 2026

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